Product care
For specific product care inquiries, please email us to rox@roxanaromano.com
Most of our products and materials are from in Mexico. We pride ourselves on high-quality products.
Hand bags care:
Leather:
We used the finest, sustainable, eco-tanned leather certified by the Leather Working Group, low-impact dyeing, with natural untreated vegetable tanned leather. This means each leather is unique in its own specific coloring, markings, and striations, and the surface is susceptible to scratching. Variations in surface and scratching are not viewed as defects.
Manufacturing defects are assessed on a case by case basis with a valid proof of purchase please submit your return request by send an email to rox@roxanaromano.com to request the form for refunds.
You can clean the leather with the cleaning cream that comes together with your bag using a dry fabric.
Vegan leather :
We used Dessert pelle made in Mexico from cactus that means:
- Biodiversity amelioration in the region.
- Reverts Land Use Change (LUC).
- Enrichment of soil micro-flora and micro-fauna through native and typical organic cactus afforestation.
- Huge savings in water as no irrigation is applied.
- Environmental preservation as no chemicals are used like herbicides or pesticides.
- Cactus is left unharmed to enable repeated harvesting from the same plant.
- Energy savings by drying the feed-stock in a solarium.
- No cross-industry conflict as the by product is directed to the food industry in an increased value form which is more attractive, and stimulates the agricultural sector to plant more cactus.
- Full vision and traceability of the farm to ensure sustainable social practices.
- Technological enhancements at the fields.
Cactus CO2 sequestering capacity:
Cactus is a natural carbon sink, it has a great CO2 sequestering capacity. From our 14 acres, we are able to absorb 8,100 tons of CO2/year while at the farm we only generate 15.30 tons of CO2 annually.
Manufacturing defects are assessed on a case by case basis with a valid proof of purchase please submit your return request by send an email to rox@roxanaromano.com to request the form for refunds.
You can clean the vegan leather with the cleaning cream that comes together with your bag using a dry fabric.
Mayan loom care:
The Mexican Mayan waist loom is very durable and complex but by its nature it has to be kept within the frame or in the case of the cushions it can only be dry cleaned because it was hand-dyed with natural pigments like flowers and leavers and it could be undyed in a normal laundry
Ceramics care:
Hand-thrown ceramics in high temperature stoneware, pigmented and glazed. For decorative or functional use.
*Wash by hand and dry in the drainer or wash it in the dishwasher, it is possible to be used in the oven and microwave.